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University Grants Commission (UGC)-NET

December 2020 and June 2021 cycles

Contact Us

National Testing Agency (NTA)

Helpdesk: For any transaction related queries / inquiry, please contact at: 011-4075900/011-69227700

Email ID:ugcnet@nta.ac.in

(a). If Paying using SBI Bank:

Sl. Name Email ID Contact No.
1 CMS Team merchant@sbi.co.in  
2 Helpdesk1 dgmcs.cc@sbi.co.in 18004253800
3 Customer Care



4 Helpdesk2


08026599990/ 0120-2497771

5 Through SMS UNHAPPY (add text)


(b) If Paying through Canara Bank:

Sl. Name

Email ID

Contact No.
1 Helpdesk pgsupport@billdesk.com 9984021340
2 Complaint Management Services genadmnronoida@canarabank.com
3 Customer Care
4 Through SMS

(c) If Paying using HDFC Bank:

Sl. Name Email ID Contact No.
1 Shri Vikram Singh vikram.singh4@hdfcbank.com


2 Amit Singh amit.singh26@hdfcbank.com


3 Shri Ripon Bhattacharjee ripon.bhattacharjee@hdfcbank.com


(d) If Paying using ICICI Bank :

Sl. Name Email ID Contact No.
1 Aiysha Khatun support.nta@ingenico.com


2 Vishal Kumar vishal.kumar5@icicibank.com


(e) If Paying using PAYTM:

Sl. Name Email ID Contact No.
1 Helpdesk education.support@paytm.com

0120 4789525

2 Ankush

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