Contact Us
National Testing Agency (NTA) has established a Query Redressal System (QRS), an online web-enabled system developed by NTA. QRS is the platform based on web technology which primarily aims to enable submission of queries/grievances by the Registered Candidate(s) of UGC NET December 2019 Examination with (24x7) facility for speedy and favourable redressal of the queries/grievances. A Unique Registration Number will be generated for tracking the status of the queries/grievances. The Registered Candidate(s) are advised to use the online facility in the "Candidate Login" for speedy and favorable response.
NTA Helpdesk: 0120-6895200 (Operational 09:30 AM to 06:00 PM during working days)
For Payment related issues:
1. If Paying using SBI Bank:
| Level |
Name |
Email ID |
Contact No. |
| 1 |
Helpdesk |
customercare[at]sbi[dot]co[dot]in |
18004253800 |
| 2 |
Helpdesk |
Sbi[dot]05222[at]sbi[dot]co[dot]in |
9999682123 |
| 3 |
|
agmcustomer[dot]Ihodel[at]sbi[dot]co[dot]in |
1800112211 |
| 4 |
Through SMS |
UNHAPPY (add text) |
9999682123
|
2. If Paying using Syndicate Bank :
| Level |
Name |
|
Contact No. |
| 1 |
Helpdesk |
|
pgsupport[at]billdesk[dot]com
|
|
01202400850/1
9971262371 |
| 2 |
Complaint Management Services |
|
ro[dot]noida[at]syndicatebank[dot]co[dot]in
|
|
|
01202400850/1 |
| 3 |
Customer Care |
ro[dot]noida[at]syndicatebank[dot]co[dot]in |
9971262371 |
| 4 |
Through SMS |
ro[dot]noida[at]syndicatebank[dot]co[dot]in |
01202400850/1
|
3. If Paying using HDFC Bank:
| Level |
Name |
Email ID |
Contact No. |
| 1 |
Vikram Singh |
vikram[dot]singh4[at]hdfcbank[dot]com |
9799810080 |
| 2 |
Ripon Bhattacharjee |
ripon[dot]bhattacharjee[at]hdfcbank[dot]com |
9625031697 |
| 3 |
Amit Singh |
amit[dot]singh26[at]hdfcbank[dot]com |
7428869770
|
4. If Paying using ICICI Bank :
| Level |
Name |
Email ID |
Contact No. |
| 1 |
|
support[dot]nta[at]ingenico[dot]com |
01204728426 |
| 2 |
|
aran[dot]sinha[at]icicibank[dot]com |
8826107923 |
| 3 |
|
Jai[dot]sethi[at]icicibank[dot]com |
9013799596 |
5. If Paying using PAYTM:
| Level |
Name |
Email ID |
Contact No. |
| 1 |
|
Education Payment Support
|
|
education[dot]support[at]paytm[dot]com |
0120-4789521 |
| 2 |
Manasvi Haseeja |
education[dot]support[at]paytm[dot]com |
0120-4789522 |
| 3 |
Ambreen Fatma |
education[dot]support[at]paytm[dot]com |
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