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UGC-NET December 2020 Cycle

(May 2021)

Contact Us

National Testing Agency (NTA) has established a Query Redressal System (QRS), an online web-enabled system developed by NTA. QRS is the platform based on web technology which primarily aims to enable submission of queries/grievances by the Registered Candidate(s) of UGC NET December 2019 Examination with (24x7) facility for speedy and favourable redressal of the queries/grievances. A Unique Registration Number will be generated for tracking the status of the queries/grievances. The Registered Candidate(s) are advised to use the online facility in the "Candidate Login" for speedy and favorable response.

NTA Helpdesk: 0120-6895200 (Operational 09:30 AM to 06:00 PM during working days)

For Payment related issues:

1. If Paying using SBI Bank:

Level Name Email ID Contact No.
1 Helpdesk customercare[at]sbi[dot]co[dot]in 18004253800
2 Helpdesk Sbi[dot]05222[at]sbi[dot]co[dot]in 9999682123
3

Customer Care

agmcustomer[dot]Ihodel[at]sbi[dot]co[dot]in 1800112211
4 Through SMS UNHAPPY (add text)

9999682123

2. If Paying using Syndicate Bank :

Level Name

Email ID

Contact No.
1 Helpdesk

pgsupport[at]billdesk[dot]com

01202400850/1
9971262371
2 Complaint Management Services

ro[dot]noida[at]syndicatebank[dot]co[dot]in

 
01202400850/1
3 Customer Care ro[dot]noida[at]syndicatebank[dot]co[dot]in 9971262371
4 Through SMS ro[dot]noida[at]syndicatebank[dot]co[dot]in

01202400850/1

3. If Paying using HDFC Bank:

Level Name Email ID Contact No.
1 Vikram Singh vikram[dot]singh4[at]hdfcbank[dot]com 9799810080
2 Ripon Bhattacharjee ripon[dot]bhattacharjee[at]hdfcbank[dot]com 9625031697
3 Amit Singh amit[dot]singh26[at]hdfcbank[dot]com

7428869770


 


4. If Paying using ICICI Bank :

Level Name Email ID Contact No.
1

Aiysha Khatun

support[dot]nta[at]ingenico[dot]com 01204728426
2

Karan Sinha

aran[dot]sinha[at]icicibank[dot]com 8826107923
3

Jai Sethi

Jai[dot]sethi[at]icicibank[dot]com 9013799596

5. If Paying using PAYTM:

Level Name Email ID Contact No.
1

Education Payment Support

education[dot]support[at]paytm[dot]com 0120-4789521
2 Manasvi Haseeja education[dot]support[at]paytm[dot]com 0120-4789522
3 Ambreen Fatma education[dot]support[at]paytm[dot]com --

 

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