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    If Paying through State Bank of India (SBI)
    Level Name Email ID Contact Number
    1 Helpdesk dgmcs[dot]cc[at]sbi[dot]co[dot]in 18004253800
    2 Helpdesk3 sbi[dot]05222[at]sbi[dot]co[dot]in 08026599990
    3 Customer Care agmcustomer[dot]Ihodel[at]sbi[dot]co[dot]in 1800112211
    4 Through SMS UNHAPPY (add text) 8008202020
    If Paying using Canara Bank
    Level Name Email ID Contact No[dot]
    1 Helpdesk pgsupport[at]billdesk[dot]com
    /dssronoida[at]canarabank[dot]com /
    cb18688[at]canarabank[dot]com    		 (022)61060524/ 8700098336/
    7428206788/ 9535293631
    2 Complaint Management Services pgsupport[at]billdesk[dot]com
    /dssronoida[at]canarabank[dot]com /
    cb18688[at]canarabank[dot]com    		 (022)61060524/ 8700098336 /
    7428206788/ 9535293631
    3 Customer care pgsupport[at]billdesk[dot]com
    /dssronoida[at]canarabank[dot]com /
    cb18688[at]canarabank[dot]com    		 (022)61060524/ 8700098336 /
    7428206788/ 9535293631
    4 Through SMS – (022)61060524/ 8700098336/
    7428206788/ 9535293631
    If Paying using HDFC Bank
    Level Name Email ID Contact Number
    1 Shri Vikram Singh vikram[dot]singh4[at]hdfcbank[dot]com 9799810080
    2 Amit Singh amit[dot]singh26[at]hdfcbank[dot]com 7428869770
    3 Shri Ripon Bhattacharjee ripon[dot]bhattacharjee[at]hdfcbank[dot]com 9625031697
    If Paying using ICICI Bank
    Level Name Email ID Contact Number
    1 Vikas Dwivedi support[dot]nta[at]ingenico[dot]com 9599533577
    2 Nitin Sharma nitin[dot]sh[at]icicibank[dot]com 9870101521

    NTA Helpdesk Contact details (in case the payment related issues are not resolved through the above mentioned Helplines of the concerned Bank/Payment Gateway Integrator):
    Email : ugcnet[at]nta[dot]ac[dot]in
    Phone Number : 0120-6895200