If Paying through State Bank of India (SBI)
| Level |
Name |
Email ID |
Contact Number |
| 1 |
Helpdesk |
dgmcs[dot]cc[at]sbi[dot]co[dot]in |
18004253800 |
| 2 |
Helpdesk3 |
sbi[dot]05222[at]sbi[dot]co[dot]in |
08026599990 |
| 3 |
Customer Care |
agmcustomer[dot]Ihodel[at]sbi[dot]co[dot]in |
08026599990/ 0120-2497771 |
| 4 |
Through SMS |
UNHAPPY (add text) |
8008202020 |
If Paying using Canara Bank
| Level |
Name |
Email ID |
Contact No[dot] |
| 1 |
Helpdesk |
pgsupport[at]billdesk[dot]com |
01202400850/1
9971262371 |
| 2 |
Complaint Management Services |
genadmnronoida[at]canarabank[dot]com |
01202400850/1 |
| 3 |
Customer care |
genadmnronoida[at]canarabank[dot]com |
9971262371 |
| 4 |
Through SMS |
genadmnronoida[at]canarabank[dot]com |
01202400850/1 |
If Paying using HDFC Bank
| Level |
Name |
Email ID |
Contact Number |
| 1 |
Shri Vikram Singh |
vikram[dot]singh4[at]hdfcbank[dot]com |
9799810080 |
| 2 |
Amit Singh |
amit[dot]singh26[at]hdfcbank[dot]com |
7428869770 |
| 3 |
Shri Ripon Bhattacharjee |
ripon[dot]bhattacharjee[at]hdfcbank[dot]com |
9625031697 |
If Paying using ICICI Bank
| Level |
Name |
Email ID |
Contact Number |
| 1 |
Vikas Dwivedi |
support[dot]nta[at]ingenico[dot]com |
9599533577 |
| 2 |
Risheb Sharma |
risheb[dot]sharma[at]icicibank[dot]com |
9873919949 |
If Paying using PAYTM
| Level |
Name |
Email ID |
Contact Number |
| 1 |
Shailesh |
education[dot]support[at]paytm[dot]com |
7827407411 |
| 2 |
Ambreen Fatma |
education[dot]support[at]paytm[dot]com |
0120 4789521 |
NTA Helpdesk Contact details (in case the payment related issues are not resolved through the above mentioned Helplines of the concerned Bank/Payment Gateway Integrator):
Email : ugcnet[at]nta[dot]ac[dot]in
Phone Number : 0120-6895200
